Return Policy

Return And Refund Policy

Thanks For Shopping With Silver & Thread
Returns

We hope you are happy with your purchase, however if you are not entirely satisfied we are here to help.

You have 14 days to retire a item to us from the date you received it.

To be eligible for a return your item must be unused and in the same condition as you received it.

All original tags must be in place.

Your item must be in its original packaging.

You must have your receipt or proof of purchase.

Refunds

Once we receive your item we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund.

If your refund is approved we will initiate a refund to your credit card, Please note we can only refund your original payment method. You will receive your refund within a few days, depending on your card issuers policies.

Please note you will be responsible for paying your own shipping costs.

Your Item Should Be Returned To

Silver and Thread

41 Main Street

Keswick

Cumbria

CA12 5DS

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